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Critical Disclaimer

• We do not handle suicidal cases, self-harm situations, psychiatric emergencies, or crisis intervention.
• Please contact emergency services or a nearby hospital immediately in such situations.

Terms & Conditions for Users

• Services are strictly applicable to women and children (female) within India.
• This is an emotional and psychological support platform and is not a substitute for medical or emergency care.
• Aswini MindKare Studio will not be accountable for suicidal thoughts or actions, self-harm risks, emergency or crisis situations. Immediate medical help must be sought in such cases.

Scope of Services

• The psychologist will provide one-on-one online counselling sessions and maintain professional ethics using evidence-based therapeutic practices.
• Aswini MindKare Studio will not be responsible for issues raised during the session involving suicidal thoughts or misbehavior by the user or psychologist.
• All clients assigned through Aswini MindKare Studio remain exclusive clients of Aswini MindKare Studio.
• Users cannot reach out to the psychologist directly through email or any other form. All bookings must happen only through Aswini MindKare Studio.
• Any violation may result in immediate termination and legal action, including recovery of financial damages.

Data Protection & Security

• No screenshots, recordings, or downloads of client data are allowed without approval.
• All session data must remain within Aswini MindKare Studio-approved platforms.
• Users must comply with applicable data protection and privacy laws in India.
• Unauthorized sharing, leakage, or misuse of sensitive information by the user will be treated as a serious breach.
• In case of a data breach, the user must immediately notify Aswini MindKare Studio and cooperate in investigation and mitigation efforts.

Professional Conduct

• The user shall follow ethical guidelines and maintain professional boundaries.
• The user shall avoid misconduct, harassment, or unethical behavior.
• The user must not attend the session under the influence of substances or in compromised conditions.
• The user shall not require or compel a psychologist to participate in video calls. Inappropriate conduct, including enforcing dress codes, will not be permitted.

Liability & Jurisdiction

• The psychologist is responsible for the professional services rendered.
• Aswini MindKare Studio shall not be liable for therapeutic outcomes, clinical decisions made by the psychologist, outcomes from critical/emergency/suicidal cases, or direct or indirect damages arising from such cases.
• This agreement shall be governed by the laws of India. Jurisdiction shall lie exclusively with the courts of Bangalore, Karnataka.

Booking, Cancellation & Rescheduling

• Booking is confirmed only after successful payment and slot selection. Payment alone does not guarantee a slot.
• No cancellation is allowed. No refunds under any circumstances. No show is considered a completed session.
• A session can be rescheduled 6 hours before the session start time by sending an email to contact@aswinimindkarestudio.com.
• Rescheduling is valid for the same individual only and is not transferable.

Session Usage, Technical Disclaimer & Misuse

• The session is strictly for the registered individual. Sharing the session link is prohibited.
• Sessions are conducted online and may depend on internet connectivity.
• We reserve the right to deny service in cases of misuse, false information, or abusive behavior.

Consent

I have read and agree to the Terms & Conditions, and I understand the limitations of the service.

I have read all terms and I agree to proceed.